Softrover

Privacy Policy

Last Updated: May 21, 2026

At Softrover, we believe in transparency, privacy, and user control. This Privacy Policy details how Softrover ("we", "us", or "our") collects, protects, uses, and shares your personal information. We respect your privacy and are committed to protecting it through compliance with this policy.

1. Introduction

By accessing our website or utilizing our contact channels, you consent to the collection and use of your information in accordance with this Privacy Policy.

This policy applies to information we collect on our website, in email, text, and other electronic messages between you and this website, or when you interact with our advertising and applications on third-party websites and services.

2. Information We Collect

We gather specific information depending on how you interact with us. This is split into two categories:

  • Information You Provide: This includes your name, email address, phone/WhatsApp number, subject matter, and message description when you submit a project inquiry or contact form.
  • Automatically Collected Information: When you navigate our website, we automatically log usage parameters, including device type, operating system, browser configuration, referral source, and IP address.

3. How We Use Information

We use your personal data to execute our business operations securely and efficiently:

  • To communicate with you, respond to inquiries, and provide project estimates.
  • To deliver and refine our services, websites, and user experience.
  • To enforce security measures, detect fraud, and block bot activity on our contact forms.
  • To comply with regulatory obligations and legal requirements.

4. Data Sharing & Disclosure

Softrover respects your data. We do not sell, rent, or trade your personal information with third-party marketers.

We only disclose data under the following circumstances:

  • Service Providers: We may share data with vetted third-party tools that host our website, manage form submissions (e.g. Resend, Vercel), or send transactional notifications.
  • Legal Compliance: If required by law, subpoena, or government authority, we may disclose information to comply with legal responsibilities.

5. Data Security & Retention

Data security is integrated into our architecture. All communications on our platform are encrypted in transit using industry-standard SSL/TLS technology.

We retain personal data only as long as necessary to fulfill the purities outlined in this policy (e.g. to maintain contact history for client support). When it is no longer required, we securely delete or anonymize the database records.

6. Your Privacy Rights

Depending on your geographic location, you may have specific data rights under applicable frameworks (such as GDPR or local laws):

  • The right to request access to the personal data we hold about you.
  • The right to request corrections or updates to inaccurate information.
  • The right to request the complete deletion of your personal records.
  • The right to object to or opt out of specific data processing.

To exercise any of these rights, please reach out to us at our official contact details.

7. Cookies & Tracking

We use cookies and similar browser storage mechanisms to recognize returning visitors, understand website traffic patterns, and store your user preferences (like language or dark mode toggles).

You can configure your browser to reject cookies or warn you when cookies are sent. However, parts of the website may function incorrectly if cookies are completely disabled. Please refer to our Cookies Policy for detailed info.

8. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact our team directly:

Email: hello@softrover.tech

WhatsApp Support: +880 1575-863628